Returns & Exchanges
At iFace, we want you to be completely satisfied with your premium electronic accessories. If your purchase doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your iFace account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Securely place the electronics in their original packaging, ensuring all manuals and original accessories are included to qualify for a full refund.
Ship to iFace
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days of initiating the request.
Receive Refund or Exchange
Once our quality assurance team inspects the returned device, we will process your refund to the original payment method or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing